Former clinic worker Luhra Tivis discusses her role as an abortion counselor. Tivis was pro-choice when she started working at the clinic, but became uneasy with abortion based on the experiences she had working there.
“They decided they would train me to answer the phone. So I thought they were going to tell me how they wanted the information sheet filled out, and how to keep the phone record, and this and that. But what I was handed instead was a packet of information, materials to study, on how to be a high-pressure salesperson over the phone — you know, like telemarketing. How to convince somebody to buy your product. There was nothing in the material that had anything to do with the medical profession or helping women. I was very puzzled as to why they would be doing this. I hadn’t found out how lucrative it was yet. So I studied, and I tried to answer the phone the way they wanted me to, even up to the very end.”
Quoted by Rachel MacNair in Achieving Peace in the Abortion War” by Rachel M MacNair, Ph.D., published by the Feminism & Nonviolence Studies Association January 2009. http://www.fnsa.org/apaw/


