Feminist Carole Joffe wrote a book where she interviewed clinic workers and discussed the way abortion clinics were run. At one point, in the book, she said:
“Besides ongoing frustration over salaries, the [abortion] counselors felt that there was no real understanding of the pressures and demands of their work. They believed, for example, that the agency director and board were always devising ways to increase the patient load (and hence generate more revenues) without considering that more patients applied a need for additional staff.”
Carole Joffe The Regulation of Sexuality: Experiences of Family-Planning Workers (Philadelphia: Temple University Press, 1986) 57
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